Privacy

Ind2c.com operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Ind2c.com is powered by Shopify, which enables us to provide the Services to you.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. It does not include anonymous or de-identified information. Depending on how you interact with the Services, we may collect or process the following categories, including inferences drawn from them:

• Contact details — your name, address, billing address, shipping address, phone number, and email address.
• Financial information — credit/debit card and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
• Account information — your username, password, security questions, preferences, and settings.
• Transaction information — items you view, add to cart or wishlist, or purchase, return, exchange, or cancel, and your past transactions.
• Communications with us — information you include when you contact us, for example a customer support inquiry.
• Device information — your device, browser, or network connection, IP address, and other unique identifiers.
• Usage information — how and when you interact with or navigate the Services.

We may collect personal information from the following sources:

• Directly from you — when you create an account, use the Services, communicate with us, or otherwise provide us with your information.
• Automatically through the Services — from your device when you use our products or visit our websites, and through cookies and similar technologies.
• From our service providers — when we engage them to enable certain technology, and when they collect or process information on our behalf.
• From our partners or other third parties.

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

• Provide, tailor, and improve the Services — to perform our contract with you, process payments, fulfill orders, remember your preferences, manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and create a customized shopping experience such as recommending related products.
• Marketing and advertising — to send promotional communications by email, text, or postal mail, and to show you online advertisements, including based on items you previously purchased, added to cart, or other activity on the Services.
• Security and fraud prevention — to authenticate your account, provide a secure payment and shopping experience, and detect, investigate, or act on possible fraudulent, illegal, unsafe, or malicious activity. If you register an account, you are responsible for keeping your credentials safe.
• Communicating with you — to provide customer support, be responsive to you, and maintain our business relationship.
• Legal reasons — to comply with applicable law or valid legal process, and to enforce or investigate potential violations of our terms or policies.

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors, and other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide marketing services and advertise to you. They use your information under their own privacy notices; depending on where you reside, you may have a right to direct us not to share information for targeted advertising.
• When you direct, request, or consent to disclosure to third parties, such as to ship products or through social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce terms, and protect our rights and those of our users or others.

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them. Information you submit may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.

The Services may link to websites or platforms operated by third parties. If you follow links to sites we don't control, you should review their privacy and security policies and terms. We do not guarantee and are not responsible for the privacy, security, or accuracy of such sites. Information you share on public or third-party platforms may be viewable by others. Our inclusion of such links does not, by itself, imply endorsement.

The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request deletion. As of the effective date of this policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send us may not be secure while in transit, so we recommend you do not use insecure channels to communicate sensitive information.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Depending on where you live, you may have some or all of the rights below. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.

• Right to access / know — request access to personal information we hold about you.
• Right to delete — request that we delete personal information we maintain about you.
• Right to correct — request that we correct inaccurate personal information.
• Right of portability — receive a copy of your personal information and request its transfer to a third party, in certain circumstances.
• Managing communication preferences — opt out of promotional emails any time via the unsubscribe link; we may still send non-promotional emails about your account or orders.

You may exercise these rights where indicated on the Services or by contacting us below. To learn how Shopify uses your information and any related rights, visit privacy.shopify.com/en. We will not discriminate against you for exercising any of these rights, and may need to verify your identity before processing requests.

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision, or to lodge a complaint with your local data protection authority.

We may transfer, store, and process your personal information outside the country where you live. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses (or equivalent UK contracts), unless the transfer is to a country determined to provide an adequate level of protection.

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please reach out to our Customer Support Team.